Assistant Director of Financial Aid – Full-Time – Lufkin – INTERNAL ONLY

POSITION: Full-Time Assistant Director of Financial Aid – Lufkin – Internal Only




  • Bachelor’s degree.
  • Two years of customer service experience in a business or educational setting.
  • Valid Driver’s License.


  • BA/BS in Business Administration or related field.
  • Excellent oral, interpersonal, and written skills.
  • Solid critical thinking skills to understand student and staff issues.
  • Excellent listening and questioning skills.
  • Ability to gather facts and to analyze situations objectively, accurately, and in an organized fashion.
  • Problem-solving capability.
  • Capacity for prioritizing conflicting demands.
  • Attentive to deadlines.
  • Ability to collaborate effectively with various departments and cross-functional teams.
  • Positive attitude and ability to plan and adapt to change.
  • Supervisory experience.
  • Demonstrated sensitivity to students with diverse academic, socio-economic, cultural and ethnic backgrounds, including those with disabilities.
  • Understand how to work successfully as a team within all levels of the organization and know how to contribute to the mission of the college.

It is the intent of the basic job requirements, duties, and responsibilities that these minimum requirements should, therefore, be referred to as a guide for, rather than a limitation to the services required.

The position will report to the Director of Financial Aid for job responsibilities and other College related activities as outlined in the Policies and Procedures Manual. Essential duties include but are not limited to the following:

  • Handle oversight of the Financial Aid staff, including training, evaluation, and coaching;
  • Approve timecards/leave for the employees and arrange sufficient coverage for vacation and sick leave;
  • Direct and advise staff in reviewing student financial aid applications and preparing student files for approval of federal and state financial aid resources to eligible students in accordance with all federal and state rules and regulations;
  • Support Financial Aid Advisors in advising prospective students, continuing students, and parents regarding financial aid application procedures, eligibility requirements, college policies, and availability of federal and state financial aid. Understand and explain the different types of financial aid and the eligibility requirements;
  • Review distribution of all assigned downloaded ISIR’s (Institutional Student Information Records) received from the US Dept. of Education on a daily basis. Review files selected for Verification. Record documents requested and received in the campus database. Generate and send letter to each student informing them of the documents received and required and any aid awarded;
  • Coordinate with the key offices involved (Student Success, Business Office, Registrar) on processes during peak registration times;
  • Review and approve dependency overrides; assist Financial Aid Advisors with Professional Judgment decisions;
  • Determine eligibility of federal and state work-study applicants. Award work-study funds to students hired into position;
  • Monitor and reconcile fund expenditures for all federal, state and institutional financial aid and scholarship programs on an ongoing basis;
  • Resolve conflicting data, verify accuracy of information submitted, and maintain a detailed audit trail;
  • Exercise judgment in special circumstances when the student aid application may not accurately reflect a family’s current situation;
  • Assist in presenting financial aid seminars and workshops to students, prospective students, parents, and the community;
  • Maintain office policies, procedures, and process workflow. Maintain confidentiality of sensitive information and documents;
  • Participate in local and regional trainings, and maintain current knowledge of legislative changes and trends in the effective administration of financial aid;
  • Develop, manage and maintain scholarship policies, procedures, and operations to ensure appropriate disbursement and fiscal accountability for scholarship funds. Respond to donor inquiries and work with prospective donors to establish new scholarships. Maintain permanent scholarship donor files. Coordinate the writing donor letters and other correspondence. Maintain scholarship management program. Form and Chair the Student Services Scholarship Committee. Coordinate the awarding of internal scholarship funds to students;
  • Award Athletic, dual-credit and Fine Arts Scholarships and resolve roster issues with the departments. Process external scholarships, state waivers and exemptions, vouchers, and short-term emergency loans;
  • Process R2T4s in compliance of federal regulations; and
  • Assist the Financial Aid Director with local, state and federal reports.

Annual salary of $40,000 – $45,000, in addition to excellent employee benefits. Proof of identity and eligibility to work in the United States must be verified for the successful candidate.

A letter of interest, completed application form, a resume, and college transcripts are required for an applicant to be considered. Screening of qualified applicants will begin and continue until the position is filled. This is a security sensitive position and an appropriate background investigation will be made on applicants being strongly considered for the position. Please download and save the application to your computer before completing. The application may be downloaded via our website at or application forms may be requested from Human Resources. Please submit the complete application packet to: Human Resources, Angelina College, P.O. Box 1768, Lufkin TX 75902-1768, fax to 936-633-3230 or e-mail to

Angelina College is a great place to work and Lufkin is a great place to live! From the arts to the outdoors, Lufkin offers a wide variety of entertainment activities. We have many parks and our residents enjoy spending time walking and biking on the beautiful Azalea Trail. Golfers have a choice of four different courses. Lake Sam Rayburn provides opportunities for fishing and boating. Families often enjoy spending a day at Ellen Trout Zoo. For those who prefer shopping and dining, Lufkin has a wide variety of shops and restaurants offering everything from antiques to clothing and home-style cooking to fine dining. Our downtown area offers quaint boutiques and is the scene of many community events. Spending a day at a museum doesn’t require a long drive to the big city. Lufkin is home to the Museum of East Texas, the Texas Forestry Museum, and the Naranjo Natural History Museum. The arts come alive with organizations like Angelina Arts Alliance, which hosts the performing arts from around the world.

With all that it offers in recreation and entertainment, Lufkin really is a great place to live.

Angelina College is a comprehensive community college of 5,200 students located in Lufkin, Angelina County, Texas, and serving twelve counties of East Texas. Lufkin is a city of 38,000 people, situated about 120 miles northeast of Houston, 112 miles southwest of Shreveport, Louisiana, and 165 miles southeast of Dallas.

Angelina College reserves the right to extend search or not offer position advertised.