BlackBoard Information


 

Login to Blackboard


How to log in:

Your username will be the first three digits of your student ID number, the initial of your first name and your last name, all lowercase.

Example: 123jsmith

Your password will be your student ID number.

Students needing assistance with Blackboard should email ithelpdesk@angelina.edu, call the help desk at (936) 633-5208 or visit room 107 in the Administration Building.


Instructors:

You are responsible for content you place into Blackboard. Your past course and course content needs to be archived or removed from Blackboard. Any content not in a Master class or Sandbox will be removed in August.

If you have questions about archiving or saving course content you have in Blackboard please see Dr. Tom McKinney, tmckinney@angelina.edu, (936) 633-4522.


FAQ’s

Q.) What should I do if I can’t log in to Blackboard?

You may just need to be put into the system; do not panic. Call the help desk at (936) 633-5208 or email ithelpdesk@angelina.edu with your name and student ID. You can also seek assistance on campus in room 102 in the Administration Building of the Information Technology Department, where we can quickly fix your problems and answer any questions you have about logging into any campus services.

Q.) What if I am in need of help with Blackboard?

Students who are having problems can contact the I.T. Helpdesk at (936) 633-5208 or email ithelpdesk@angelina.edu. If you are on the main AC campus you are welcome to come by the Blackboard help desk, located in room 107 in the Administration Office. Instructors should contact Dr. Tom McKinney at (936) 633-4522 or email tmckinney@angelina.edu.

Q.) How can I access Blackboard from my iPhone, iPad, or other mobile device?

You can access Blackboard Learn on any mobile device by typing angelina.blackboard.com into a mobile browser. Angelina College supports the Mobile App for Apple and Android, search in your mobile store for Blackboard Learn. The app is free but you will have to pay a few dollars for a subscription. We do not recommend taking tests or uploading/downloading files through a mobile device using our campus wireless system. We are in the process of upgrading our campus wireless system. Currently enrolled students can login to the WiFi system using your Blackboard username and password. Information about campus WiFi can be found here.

Q.) I was in the middle of taking a test or writing a post when I lost everything.

Unfortunately, the information is probably lost permanently. You will need to recreate the information. If you experience problems during a test and cannot continue, contact your instructor and let them know of your attempt. The instructor will verify with IT to review your activity and any problems that may have occured with Blackboard. If a lot of typing is involved, do that in a word program and paste your text into Blackboard, that way you will retain a copy. Reasons it may have dropped include, the Internet connection dropped or the browser was refreshed. Do not refresh the browser during a test. Blackboard has a security setting, 90 minutes, that logs you out if it doesn’t receive any input for a period of time.

Q.) What if I have a question that is not listed above?

There is an FAQ available from Blackboard, as well as basic information for students new to Blackboard.