Student Complaints & Appeals Process

Current Students at Angelina College

At Angelina College, we are committed to fairness, respect, and student success. We know that sometimes concerns may arise, and we want to ensure every student has a clear and respectful way to have those concerns addressed.

Whenever possible, students are encouraged to first discuss concerns with the appropriate instructor, staff member, or college office, as many issues can be resolved quickly and informally. If a matter remains unresolved, students may use the formal Student Complaint Process.

When to Use This Form

Current students at Angelina College should use the Student Complaint Form if:

  • You have a serious, unresolved concern related to your education, treatment, or access to college services.
  • You believe your rights as a student have been affected.
  • You wish to formally document a concern after first attempting informal resolution.

Do not use this form for:

  • Routine classroom questions or grade clarification → Contact your instructor directly
  • Emergencies or safety concerns → Call Campus Police at (936) 676-2563

Contact Us

Student Affairs:
(936) 633-5344
studentservices@angelina.edu
Located in the Conference Center Building
Foster Care Student Liaison:
dbrumley@angelina.edu
Email Us

About the Process

  • All complaints are handled with fairness, respect, and confidentiality.
  • Retaliation against students who submit concerns is strictly prohibited.
  • The process is designed to provide timely responses and resolution at the appropriate level.
  • Records are maintained in compliance with state and federal laws.

Student Complaint & Appeal Form

Use the link below to log in to the MyAC portal and access the Student Complaint Form. You can also find it by logging in, selecting the Students tab, and choosing Student Complaint & Appeal from the left-hand menu.

Resources:

Student Complaint Policy & Procedure: For the full policy details, see: Angelina College Policy and Procedure Manual, Section F: Students | FLD (Legal) | FLD (Local) | FLD (Exhibit)

Student Handbook

College Catalog

Public Complaint & Appeal Form (for non-students)

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