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Common Questions, FAQ, and Contact Info

FAQs

(click on a tab to view)
Choosing a Class, Certificate or Degree
Application, Admissions & Testing
Paying for College
Student Support Services
Registration, Schedules & Drops
Student Tools, Grades & Graduation
International Students

Q: What types of educational programs does Angelina College provide?
A: Noncredit classes for personal enrichment; Noncredit classes for certification and to improve job skills; Academic credit classes leading to certificates and associate’s degrees. To explore the types of programs AC has to offer, click here.

Q: What can I major in?
A: AC has a number of programs for a wide range of interests. Click here to look at the AC “preferred” Pathways, or browse all programs.

Q: How do I find a class?
A: AC’s credit and noncredit classes are listed on the myAC Portal – You can search by meeting day, time, course type, instructor, or parts of the course title, id, or name. To take a look at our course offerings, click here.

Q. How do I sign up for a non-credit class?
A. Click here to apply and register.

Q. How do I audit a class?
A: Apply as a non-degree student and register for the class you want to take here.

Q. How can I asses my interests and strengths to choose what I want to study?
A. Visit Career Coach, a free service with a five minute assessment to help you figure out what to choose.

Q: I have a disability or need academic accommodations – what do I do?
A: Click here to contact our Disability Services office.

Q: Where do I apply?
A: Apply to AC by clicking here.

Q: I need to take the TSI or GED. What do I do?
A: The AC Testing Center can help! Click for information on all the tests available, costs, or to schedule a test. If you take the TSI at the Testing Center, your scores should be available as soon as you complete the exam. Find out more here.

Q: Where do I send my documents?
A: Transcripts, test scores, vaccination records, etc. can be sent to documents@angelina.edu. Official transcripts must be sent directly from the institution.

Q: How do I send high school transcripts?
A: Official high school transcripts should either be brought, in a sealed envelope from the high school, to the Student Center on the Lufkin Campus or mailed to Angelina College attn:Admissions PO Box 1768, Lufkin, TX 75902.

Q: How do I obtain a Bacterial Meningitis waiver for personal or religious reasons?
A: Once you’ve applied to AC, you can log in to the myAC Portal and complete the waiver form here. Students without proof of BacMen vaccination may only enroll in online classes.

Q: How will I know when I’ve been accepted?
A: You will receive a phone call, an email to the account on your application, and a letter in the mail to welcome you to AC.

Q: Do I have an AC email address?
A: Yes! Once you complete your application to AC, we create an email address for you. Check the email address you listed on your application for details.

Q: When can I register for classes?
A: After all admission documents have been submitted and you have completed the New Student Orientation, you will be ready to register. If you are TSI complete, you’ll be able to register yourself online. Otherwise you will work with a Success Coach to make sure you have the classes you need.

Q: Do I have to apply for financial aid?
A: The state of Texas now requires that incoming college students complete the FAFSA (Free Application for Federal Student Aid). Click to get started! Complete the FAFSA by clicking here.

If you have already completed the FAFSA, click here to complete the Angelina College scholarship application to see if you’re eligible for more than 200 scholarships. You will need your myAC Portal login information.

Q: When do I fill out the FAFSA form?
A: The FAFSA has to be done once per year and can be completed as soon as you’re done with your income taxes in April. Applicants who apply for financial aid prior to July 15 for the fall semester and prior to November 30 for the spring semester are given first priority.

Q: My parent(s)/guardian(s) or I don’t file income tax. What do I do?
A: You can still complete the FAFSA! There will be a place in the form to say that you don’t file taxes.

Q: How will I know if I get Federal aid or Pell grants?
A: It takes approximately one week for your application to process when all documents are submitted. You will receive an award letter or verification letter via email from your Financial Aid Advisor with your award amounts. You will also be able to log in to the myAC Portal and check the Admissions tab for your financial aid status.

Q: Am I eligible for scholarships?
A: AC has more than 200 scholarships available and you only have to complete ONE application to be considered for them all. Awards may be based on gpa, major, and a variety of other characteristics so you should definitely apply! Click here for more information.

Q: Is there money to help pay for books or my transportation to classes?
A: Once you complete the FAFSA, click here to complete the AC Scholarship form. There are more than 200 scholarships that help pay for tuition, fees, books, supplies, and other costs associated with school.

Q: Do I have to pay all at once?
A: No, you don’t! At AC you can make partial payments, set up a payment plan through Herring Bank, or pay the total at one time. Contact the Business Office at (936) 633-5318 for more information.

Q: Where do I find my bill?
A: You can log in to the myAC Portal and find your bill on the Students tab under Bills and Payment. Click here to get started.

Q: How do I pay my bill online?
A: Click here for instructions on how to pay your bill in the myAC Portal.

Q: How do I check my financial aid status?
A: Click here for instructions.

Q: If I transfer from another school, does my aid transfer too?
A: If you were eligible for federal aid, including Pell Grants, at another school there’s a good chance you’ll be eligible at AC.

Q: How do I find out about veteran or military benefits?
A: Click here to contact our Veteran Services specialist.

Q: I have a disability or need academic accommodations – what do I do?
A: Click here to contact our Disability Services office

Q: I don’t have enough food – can AC help?
A: Absolutely! Check out the Roadrunner Market on the second floor of the Student Center or in Hudgins Hall.

Q: Can I see a doctor on campus?
A: AC’s Public Health Resource Center provides a variety of services for students, faculty, and staff. Click here for more information and office hours.

Q: Where can I get information about the library?
A: Click here for hours, services, and how to access library materials.

Q: Can I get a tutor?
A: Absolutely. AC offers in-person and online tutoring for a wide range of classes. Click here for more information or to schedule an appointment.

Q: Someone at AC went above and beyond and I want to say thanks- how do I do that?
A: Click here to complete our Compliments and Concerns form and we’ll make sure they get recognized!

Q: I have a complaint but I don’t think it meets the formal criteria – what do I do?
A: Click here to complete this form, which can be done anonymously.

Q: Someone at the college (student, employee) has sexually harassed, assaulted or discriminated against me- what do I do?
A: Click here to file a complaint.

Q: I want to file a formal complaint- how do I do that?
A: Click here to log in to the myAC Portal and com

Click here for more information on student support services, tutoring, or to request accommodations.

Q: When can I register for classes?
A: After all admission documents have been submitted and you have completed the New Student Orientation, you will be ready to register. If you are TSI complete, you’ll be able to register yourself online. Otherwise you will work with a Success Coach to make sure you have the classes you need.

Q: How do I find out if I’m TSI complete?
A: If you are TSI complete, you can register through the myAC Portal. If not, you can schedule with a Success Coach to register for classes. If you’re unsure of your status, click here to log in ‘Check my Admission Status.’

Q: How do I complete orientation?
A: Once you’ve applied to AC, you can log in to the myAC Portal and complete orientation online by clicking here.

Q: What’s the difference between an 8 week and a 16 week class?
A: Because an 8-Week course meets more times per week or has more reading and requirements to satisfy each week, it’s more intense; you’re squeezing more into less, it’s that simple. That sounds like a bad thing until you realize that the squeezing actually allows you to spend more time with the material per week. Plus, the quick pace of work will keep you moving and grooving, which works for lots of busy students. Because you might be taking just one or two other classes at a time you have the chance to really lean into the subject and coursework. It also allows you to maintain a full time status but not take 4-5 classes at once.

Q: How do I audit a class?
A: Once you’ve completed an application as a non-degree or temporary student and are admitted, you can register using the non-degree instructions by clicking here. Then, in the Student Forms part of the myAC Portal, you’ll complete the ‘Request to Audit a Course’ form.

Q: How do I sign up for classes – I want to earn a degree or certificate?
A: Click here for instructions on how to register. You’ll need to log into the myAC Portal.

Q: How do I sign up for classes – I’m a temporary student or don’t want a degree?
A: You’ll need to log in to the myAC Portal to register yourself – click here for instructions.

Q: What does a Success Coach do?
A: AC Success Coaches (advisors) can help you explore majors, careers, and connect you to campus resources. AC will assign a Success Coach to you based on the type of program you chose on your application. Success Coaches can answer questions about your major, help you register for classes, help you change your major, and answer questions about transferring to other schools.. Click here to contact the Office of Academic Success or to find out who your Success Coach is.

Q: Can I drop a class?
A: Students can drop a class before and after census by logging in to the myAC Portal and completing the Drop Class form. Click here to login and get started.

Q: My instructor dropped me from a class – how can I get back in?
A: If your instructor dropped you, you will need their permission to re-add the course. Contact them directly or click here to log in and complete the Request to be Reinstated Form.

Q: What can I major in?
A: AC has a number of programs for a wide range of interests. Click here to take a look at the AC Pathways.

Q: How do I find my unofficial transcript?
A: You’ll need to log in to the myAC Portal. Click here for instructions on how to find your unofficial transcript.

Q: How can I see my degree plan?
A: Click here for instructions on how to find your degree plan in the myAC Portal.

Q: How do I find my course schedule?
A: Click here for instructions on how to find your schedule in the myAC Portal or check the Students tab.

Q: Do I need a Student ID card?
A: Student ID cards are recommended for students who will be on-campus for any reason. ID cards can be obtained by visiting the Student Center, Tuesdays and Thursdays from 8:30 AM – 4:30 PM.

Q: I’m an online student – what do I need to do?
A: Click here to learn more about online classes, expectations your instructor might have, and tutorials on how to use AC’s software.

Q: My class is using Microsoft Office – do I have to pay for that?
A: Microsoft Office is free! Click here for more information on how to sign up and the other technology tools AC has available.

Q: What is Blackboard?
A: AC uses a Learning Management System (LMS) called Blackboard to manage your courses at AC. Blackboard is a great way to keep up with your grades, communicate with classmates and instructors, and make sure you are completing all of the assigned coursework. Click here to get started.

Q: When are final exams?
A: Click here for the link to the current term final exam schedule.

Q: What qualifies as a passing grade?
A: A grade of “A”, “B”, “C” or “D” is considered passing for Angelina College, however in most cases, a “D” will not transfer to a university or count towards high school credit.

Q: Where can I check my grades?
A: The myAC Portal is where you can check midterm and final grades. If your course uses Blackboard, you can check your grades in Blackboard as your instructor updates each assignment or test.

Q: How do I change my major/pathway/certificate/degree?
A: Click here to email the Office of Academic Success or check the Students tab to contact your Success Coach directly. You must meet with a Success Coach before you change your major because it may affect your financial aid, scholarships, or transfer credits.

Q: What’s the difference between graduation and commencement?
A: Graduation happens when you complete the requirements of your degree or certificate – typically after final grades are posted. Commencement is the ceremony that we hold to honor your graduation and celebrate with you and your loved ones.

Q: Do I have to apply for graduation?
A: In order to ensure the correct name and information appears on your diploma, please complete the graduation application in your last term. Get started by clicking here.

Q: When is commencement?
A: Click here for the most recently updated graduation and commencement information.

Q: Can my parents see my academic information?
A: Angelina College complies with the Family Rights and Privacy Act of 1974 (FERPA). In accordance with this federal law, the institution has adopted policies and procedures governing the confidentiality of student educational records. No individual shall have access to, nor will the institution disclose any information from, a student’s educational record without the written consent of the student, or as otherwise authorized by FERPA. Students must complete a dual enrollment registration form if they wish to grant parents, guardians, spouse, and/or others access to their educational records. You can complete a FERPA form in the myAC Portal on the Student Forms page. Click here to log in.

Q: How do I apply?
A: Click to visit ApplyTexas and complete an application as an international student.

Q: Where do I send transcripts or vaccination info?
A: Send all admission-related documents to documents@angelina.edu. International transcripts must a foreign credit evaluation sent to our office as part of the admissions process, even if the transcript is in English.

Q: I need a Bacterial Meningitis waiver for personal or religious reasons.
A: Once you’ve applied to AC, you can log in to the myAC Portal and complete the waiver form here.

Q: I’m not sure what I want to study.
A: Career Coach is a free service with a 5 minute assessment to help you figure out your interests an strengths. Click to get started!

Q: What can I major in?
A: AC has a number of programs for a wide range of interests. Click here to take a look at the AC Pathways.

Dual Credit Students

I've Been Accepted - Now What? (Dual Credit Students)